Return to Sender
Humorous Medway Council Blunder Of The Week:
Last night there was scheduled to be a short period of downtime on the Medway computer system that would affect our e-mail services and website. This morning we turned up to find our e-mail system wasn’t working, and it appeared that it hadn’t been since the downtime started. Obviously there must have been some hitch with the maintenance the night before that had left the e-mail system broken.
We rang the support team, and they confirmed there was indeed a problem with the e-mail system and that they were working on it as we spoke. An hour later, it came back online, and as it caught up with itself e-mails sent during the period it was down started to trickle through. Then this one caught my eye…
“There is one outstanding connectivity problem we are aware of with the email
server which requires physical access at a remote site. Engineers will be
attending to this issue as the first call of the morning and we post another
update when this has been resolved.”
So, in other words… Medway had decided to e-mail us, to tell us the e-mail system was offline and would be back in the morning… Genius.